Change Starts Upstream

About

Systems thinker.

UX + Service Designer.

Plain language pro.

Youth substance use prevention panel at Community Anti-Drug Coalitions of America Mid-Year Training Institute, 2017 - Atlanta, GA.

Youth substance use prevention panel at Community Anti-Drug Coalitions of America Mid-Year Training Institute, 2017 - Atlanta, GA.

 

Emily Springer

Hi! I’m Emily. I’m a systems thinker, dot-connecter, and human-centered designer bridging gaps in complex digital and physical experiences.

Specializing in plain language and process choreography, my work has helped engage and build trust with users ranging from patients, caregivers, and families (B2C) to tech consumers and supply chain staff (B2B).

Working alongside engineers, data scientists, business executives, operations professionals, and clinical SMEs, my work has been recognized in 15+ awards including the Digital Health Awards, Ragan’s Health Care PR and Marketing Awards, and the Communicator Awards.